Terms and conditions

Please note that credit card payments for Equitum AS are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland (“TREKKSOFT”). Therefore, TREKKSOFT will appear as FISHING STAVANGER on your credit card statement for the payment of this booking. The domain where you enter and process your payment is owned and operated by TREKKSOFT.

Please send an email to finance@trekksoft.com for all inquiries regarding your credit card payments and chargebacks.

FISHING STAVANGER is our brand name. The legal entity is Equitum AS with Norwegian organization number 994023527 here after called FISHING STAVANGER These general conditions of contract (“Agreement”) govern the contractual relationship between the customers (“You”) who use our services to purchase Trips or Activities through www.fishingstavanger.no (“Site”) and FISHING STAVANGER in respect to Trips or Activities organized by FISHING STAVANGER and performed by its crew or employees. You must read this Agreement before booking a Trip. This contract is concluded once FISHING STAVANGER has accepted a booking. You have to confirm the booking made in writing (email or via the internet). By booking a Tour, You warrant that You understand, agree to and accept all terms and conditions contained here. You agree that Norwegian law applies to this Agreement, as well as all other legal concerns between You and FISHING STAVANGER. 1. Terms of payment 2. Booking and cancellation by You 3. Alteration and cancellation by FISHING STAVANGER 4. Risk and liability 5. Insurance In addition, our general terms and conditions and privacy policy apply. FISHING STAVANGER reserves the right to make changes to all conditions and Agreements. 1. Terms of payment Payment for Trips or Activities organized by FISHING STAVANGER is due in advance. You can pay by credit card (Visa or Mastercard). All prices are quoted included Norwegian VAT (MVA). Online payments via the Site may only be made at the time of booking. Payments will be made through a secure environment. FISHING STAVANGER uses a third party service to process Your credit card information and does not store credit card details. You hereby agree to hold FISHING STAVANGER harmless for any damages that may result should any personal information about You be released by any third parties. 2. Alteration and cancellation by You You are responsible for providing accurate, timely and complete information in connection with booking any Trip or Activity. Alteration includes changes to dates, times, and numbers of participants of confirmed Trips or Activities. Any cancellation by You must be made by e-mail only and acknowledged by FISHING STAVANGER. Cancellation made by phone to FISHING STAVANGER will not be considered a valid cancellation. Refunds for cancelled booked Tours will be made on the following basis – Cancellation received and acknowledged by FISHING STAVANGER: • 1 month or more before the booked Tour date: Full refund
• More than 2 weeks before the booked Tour date: 50% refund • 2 weeks or less before the booked Tour date: no refund In the event of a late arrival/no show the trip will depart without the client and Equitum AS will make no refund. For cruise ship passengers: If you are travelling with a cruise ship to Norway and the ship for some reason are not able to port in the destination where you booked a tour, 100% refund will be made. 3. Alteration and cancellation by FISHING STAVANGER Trips or Activities may be altered due to unforeseeable circumstances. FISHING STAVANGER will do all it can to offer alternative, equally satisfactory arrangements or another solution in such cases. FISHING STAVANGER is entitled to cancel Tours in cases of force majeure (e.g. natural catastrophes, unrest, strikes) or in the event of unsafe weather conditions, government action, accidents, technical defects etc. Amounts already paid will be reimbursed. 4. Risk and liability You acknowledge that all travel involves an element of risk. You hereby assume all such risk by You, Your estate, Your family, heirs and assigns hereby release FISHING STAVANGER and its crew from all claims and causes of action whatsoever arising from any injury, death or other damages, both pecuniary and non-pecuniary, to You that may occur as a result of Your participation in the Trips or Activities offered by FISHING STAVANGER or as a result of the negligence of any party, including any employee, officer, agent, contractor or assign of FISHING STAVANGER, whether such negligence is passive or active. Under no circumstances will FISHING STAVANGER be liable to You for any indirect, incidental, consequential, special or exemplary damages arising from any provision of this Agreement or from the provision of any Trips or Activities purchased from the Site. Furthermore, the total liability of FISHING STAVANGER arising with respect to this Agreement and the Site shall in no event exceed the total amounts paid by You to FISHING STAVANGER under this Agreement. 5. Insurance You are strongly encouraged to obtain suitable medical insurance prior to booking a Tour, as well as cancellation insurance. You must carry proof of valid travel insurance, covering all registered participants of Your booking and all activities and risks, as well as all geographic regions related to Your Trip with FISHING STAVANGER for the total duration of the Trip. FISHING STAVANGER may ask to present such proof prior to and during the Trip